Versand

1. Order Processing

Once your order has been successfully placed and payment confirmed, it enters our processing and fulfilment process.

We make every effort to prepare and dispatch your order promptly. Once your order has been shipped, tracking information will be provided where available.

2. Estimated Delivery Time

Orders are typically delivered within:

5–12 days from order confirmation

This timeframe includes order processing and delivery.

Delivery times may occasionally be affected by circumstances outside our reasonable control, such as carrier disruptions, customs procedures or exceptional periods of high demand.

If your order has not arrived within the expected timeframe, please contact our European Customer Care team at info@novara-brussels.be. We will review the shipment and assist you directly.